Cookies Policy

The website www.treelys.com uses cookies and other similar tracking technologies. This Cookie Policy informs you about their nature, their use, and the means you have to manage them.

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit our site. It allows us to recognize you on subsequent visits, remember your preferences, and improve your browsing experience.

2. The cookies we use

2.1 Strictly necessary cookies

These cookies are essential for the website to function. They do not require your consent.

• Shopify session cookies: maintaining your cart and session
• Authentication cookies: keeping you logged into your account
• Security cookies: fraud prevention and transaction protection

2.2 Performance and analytics cookies

These cookies help us understand how you interact with our site. They require your consent.

• Google Analytics / GA4 (Google LLC): audience measurement, browsing behavior analysis
• Hotjar / Microsoft Clarity: session recording, heatmaps
• Retention period: 13 months maximum

2.3 Functional cookies

These cookies allow us to improve and personalize your experience. They require your consent.

• Remembering your preferences (language, currency, products viewed)
• Shop Pay: remembering your payment information to facilitate purchases

2.4 Advertising and targeting cookies

These cookies are used to provide you with personalized advertisements. They require your consent.

• Meta Pixel (Meta Platforms Ireland Ltd): conversion tracking and Facebook/Instagram advertising targeting
• TikTok Pixel (TikTok Technology Ltd): conversion tracking and TikTok advertising targeting
• Google Ads / Tag Manager (Google LLC): conversion tracking and Google advertising

2.5 Email marketing cookies

• Klaviyo Inc.: tracking of opens and clicks in our marketing emails
• Mailchimp (Intuit Inc.): tracking of opens and clicks in our newsletters

3. Managing your preferences

When you first visit our site, a cookie management banner allows you to accept, refuse, or customize your preferences. You can modify these preferences at any time by clicking on the "Cookie Management" link available in the footer.

You can also control cookies directly from your browser:

• Google Chrome: Settings > Privacy and security > Cookies
• Mozilla Firefox: Options > Privacy & Security
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Privacy, search, and services

Please note: disabling certain cookies may affect the functioning of the site and your shopping experience.

4. Data transfers

Some cookies placed by our partners may involve the transfer of data to third countries, particularly the United States. These transfers are governed by appropriate safeguards (standard contractual clauses of the European Commission, EU-U.S. Data Privacy Framework, or equivalent mechanisms).

5. Contact

For any questions regarding our use of cookies, please contact us at: contact@treelys.com

Last updated: May 2025